Comparison · As of 09/2026
Cirlo and Gleap
Gleap describes the same loop as Cirlo: report in, fix out, reporter informed. The differences are price, the level of proof behind the message and the scope of the product.
What Gleap does well
- A complete support suite: live chat, help center, surveys, public roadmap. If you need all of that, Gleap is the broader tool.
- Bug reports carry rich context, including console, network and session recording.
- Its own code agent (Kai Code) investigates the issue and builds the pull request itself, for GitHub, GitLab, Bitbucket and Azure.
- After the merge, the reply to the customer goes out automatically, after a team member confirms or after a five-minute delay.
Where the chain ends
Three differences. First, price: Gleap's code agent only comes with the Pro plan at USD 299 a month, plus AI credits per investigation and per coding session. Cirlo costs a fixed price, and your own agent writes the code. Second, the level of proof: Gleap replies after the merge. Cirlo distinguishes whether a fix is only merged or already live, and tells the reporter exactly that, in their language. Third, scope: Gleap comes with a whole support suite. Cirlo does one thing and has no second product inside.
The chain with Gleap
- Collect · full
- Group · full
- Analyze · full
- Deliver fix · full
- Prove fix · partial
- Notify reporters · full
The chain with Cirlo
- Collect · full
- Group · full
- Analyze · full
- Deliver fix · full
- Prove fix · full
- Notify reporters · full
What it costs
| Gleap Starter | USD 49 per month |
| Gleap Pro | USD 299 per month |
| Cirlo Pro | CHF 29 per month |
- Gleap Starter: Without code agent.
- Gleap Pro: Billed annually; the code agent is only included here. Plus AI credits: USD 0.80 to 1.60 per investigation, USD 2.00 to 25.00 per coding session.
- Cirlo Pro: Everything included, no billing by AI usage.
All figures as of 09/2026, from the vendors' public pricing pages. Prices change; check current numbers before you decide.
When Cirlo is the wrong choice
If you need a support team, live chat and a help center, Gleap is the right choice and Cirlo the wrong one. Cirlo is built for individuals who run a product and aren't looking for a support desk.